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EAPs compared

Kyan Health vs. Telus Health

Forward-thinking companies choose Kyan over TELUS Health for AI-first case management, global coverage, and outstanding services.

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Why chose Kyan over Telus Health?

Choose Kyan over TELUS Health for AI-first, predictive support, truly global coverage, and measurable workplace impact that goes beyond traditional EAP.

AI-first case management

Kyan is built for AI-guided journeys to keep employees supported and cases efficient.

Global coverage

Kyan is built global-first with localized support across regions and languages so you can deliver one consistent UX worldwide.

Outstanding services

From expert care access to manager enablement Kyan lets you run an EAP on max. 1 FTE

Privacy & EU Readiness

GDPR-grade security, EU-ready compliance by design

Data hosted in US/Canada + Azure for regions

Easier reviews for EU teams and works councils

Analytics & Reporting

Leadership dashboards tied to prevention and adoption

Analytics identifies wellbeing trends

Clearer visibility on what reduces risk over time

Workplace Enablement

Manager guidance + culture playbooks built into product

Limited workplace support programs

Move from case management to culture change

Usage

End-to-end model: protect, prevent, predict

Short-term EAP + add-ons

More proactive coverage vs add-on stacking

Personalization

Personalized AI-guided journeys and next-best steps

Programs can be tailored to some extent

Higher engagement with less user drop-off

Core Experience

AI-driven EAP companion, proactive platform

Traditional EAP with in-person, phone and digital UX

More continuous support in every moment

Coverage

Global-first support across all regions and cultures

24/7 access in multiple languages across NA and more

Better fit for global workforces (not just Canada)

AI

AI-first case management incl. risk prediction

Basic AI facilitation

Earlier signals, faster prevention and action

Feature
Kyan Health
Telus Health
What it means for you

How do Kyan and Telus Health compare?

Feature
Kyan Health
Telus Health
What it means for you

Privacy & EU Readiness

GDPR-grade security, EU-ready compliance by design

Data hosted in US/Canada + Azure for regions

Easier reviews for EU teams and works councils

Analytics & Reporting

Leadership dashboards tied to prevention and adoption

Analytics identifies wellbeing trends

Clearer visibility on what reduces risk over time

Workplace Enablement

Manager guidance + culture playbooks built into product

Limited workplace support programs

Move from case management to culture change

Usage

End-to-end model: protect, prevent, predict

Short-term EAP + add-ons

More proactive coverage vs add-on stacking

Personalization

Personalized AI-guided journeys and next-best steps

Programs can be tailored to some extent

Higher engagement with less user drop-off

Core Experience

AI-driven EAP companion, proactive platform

Traditional EAP with in-person, phone and digital UX

More continuous support in every moment

Coverage

Global-first support across all regions and cultures

24/7 access in multiple languages across NA and more

Better fit for global workforces (not just Canada)

AI

AI-first case management incl. risk prediction

Basic AI facilitation

Earlier signals, faster prevention and action

How do Kyan and Telus Health compare?

The EAP that lives in everyday moments of your employees

Leave reactive EAPs behind and protect your teams with proactive mental care. Not outdated, reactive EAPs.

PROFESSIONAL COUNSELLING

Connect your team with top-tier counsellors

Help your team navigate challenges and unlock personal and professional growth with licensed psychologists and coaches. Available in 50+ languages across 90+ specializations.

Kyan Health Counselling

AI-COMPANION, KAI

Power your wellbeing strategy with safe AI for mental care

KAI guides your people to the right self-care and human support in the Kyan Health platform, helping them stay mentally well and engaged. Fully GDPR, Zero Data Retention, and EU AI Act compliant.

EAP: EMERGENCY HELPLINE

Ensure help is there when it’s needed most

Kyan's AI & Natural Language Processing proactively detect signs of distress and connect employees to immediate help.

  • Automated crisis detection 
     

  • 24/7 on-call counsellors 
     

  • Qualified professionals ready to step in

Kyan Health EAP

Proven EAP impact, backed by real business outcomes

We chose Kyan for their unique end-to-end support of both organizational and individual needs.

Achim Braun, Chief Human Resources Officer

>50%

Improved staff commitment and participation

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27 pages

Get inspired by how thought leaders of employee wellbeing approach mental health through a strategic framework

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2.28 min

See what happens when mental health care becomes easy, accessible, and part of your daily routine.

More EAP resources

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> 10 hours material

How Kyan Health protects the human mind from the inside out

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2.41 min

Resolve team conflict with confidence using smart managerial support

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54 pages read

Read how to launch, lead and sustain scalable mental health support

  • Kyan Health delivers a highly personalized, engaging experience that people genuinely use. Employees get instant access to care through live sessions, chat-based support, or an AI companion—available in their preferred language and tailored to their unique needs. Over 90% stay with their first therapist match, and every care journey follows evidence-based clinical standards.

     

    What sets Kyan apart is its full-spectrum, end-to-end approach that’s globally scalable and locally adapted. From preventative support to acute care for challenges like burnout, anxiety, or trauma, Kyan blends intelligent triage with human-centered care. Services are tailored to regional cultures and systems, ensuring consistent, high-quality mental health support across global teams—without the delays, drop-offs, or one-size-fits-all limitations of traditional providers.

  • Kyan Health delivers an industry-leading ROI of up to 3:1 by helping companies reduce hidden costs tied to mental health—like absenteeism, presenteeism, and turnover. Across hundreds of global organizations, Kyan has proven that early action on burnout, career clarity, and leadership trust boosts performance, improves retention, and saves millions in avoidable costs.

     

    Using anonymized platform data, Kyan enables HR and other health leaders to link mental health challenges directly to measurable business outcomes. The result: better team engagement, lower stress-related absence, stronger leadership impact, and fewer people leaving due to burnout or dissatisfaction. Companies that act on Kyan’s insights consistently outperform industry benchmarks—not just culturally, but financially.

  • Kyan Health drives awareness through a combination of education, leadership engagement, and culture-building initiatives. Scalable e-learning programs make it easy to equip teams with essential mental health knowledge, while dedicated ambassador training empower internal champions to foster ongoing dialogue and support at the local level.

     

    Beyond education, Kyan supports long-term culture change through psychological safety programs that help teams build trust and openness from within. Combined with predictive insights like burnout risk forecasts and ROI reporting, Kyan helps organizations not only raise awareness but connect it to measurable business outcomes and a successful roll-out of the solution in your organization.

  • Kyan Health makes mental health support radically more accessible and relatable by meeting people where they are — emotionally and digitally. Whether it’s an AI companion available 24/7 for real-time emotional support, or flexible therapy options tailored by language, specialty, and personal chemistry, Kyan ensures every user can connect in a way that feels natural, judgment-free, and private.

     

    Unlike traditional platforms that offer one-size-fits-all programs, Kyan prioritizes personalization and autonomy. Employees can choose between live sessions, chat, or asynchronous support, and follow their own progress through intuitive tools. This flexibility, combined with instant access and total confidentiality, removes the common barriers that prevent people from engaging — and makes them more likely to keep coming back.

  • Kyan Health goes far beyond the limitations of traditional EAPs by offering fast, flexible, and deeply personalized mental health support. Instead of long wait times, limited sessions, and inconsistent care, Kyan Health gives employees instant access to a range of options—from AI-powered support to licensed global therapists—matched by language, need, and personal chemistry.

    Every counsellor on Kyan Health’s platform uses evidence-based approaches, and care is designed to fit people’s lives, not the other way around. This modern, data-driven model delivers higher engagement, better outcomes, and measurable cost savings—making it a true replacement for outdated EAPs that simply can’t keep up with today’s mental health needs.

  • Kyan Health supports organizations across a wide range of industries—from FMCG, sporting goods, and manufacturing to energy, financial services, and professional sectors. Whether it’s fast-paced corporate environments or high-pressure operational roles, Kyan adapts its mental health support to meet the unique challenges of each industry and employees (e.g. knowledge workers, blue-collar workers etc.)

     

    With proven success in global enterprises, Kyan delivers tailored solutions that align with industry-specific cultures, demands, and workforce needs—ensuring high engagement and measurable impact.

    1. You share your goals; we pinpoint exactly how we can help.

    2. Experience a tailored demo designed around your unique needs.

    3. Receive ready-to-use materials to effortlessly build internal buy-in.

    4. Get a clear, personalized offer aligned to your objectives.

    5. Enjoy seamless onboarding, dedicated support, and monthly progress tracking with your own customer success manager.

Frequently asked questions

Upgrade your EAP to performance infrastructure

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

H1: 96, 64, 46

H2: 72, 48, 36

H3: 54, 40, 32

P1: 20, 20, 18

H4: 32, 24, 24

H5: 24, 20, 20

P2: 16, 16, 16

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