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EAPs compared

Kyan Health vs. Unmind

Global employers choose Kyan Health over Unmind for clinically validated care, stronger multilingual AI, and global consistency.

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Why chose Kyan Health over Unmind?

Kyan delivers personalized, multilingual, science-backed care—moving beyond generic AI for real global impact.

Personalized journeys, not generic outputs

Kyan’s AI is built with psychologists—not tech only so your people receive clinically reviewed guidance.

Localized care, built for global scale

Unlike an English-first solution, Kyan delivers mental health culturally adapted in 30+ languages.

Smarter support, backed by science

Kyan’s AI pulls from evidence-based, psychologist-developed library.

AI Content Quality

Built with psychologists, not reliant on generic AI outputs

Uses OpenAI base model with English-focused QA

Relevant, safe, and clinically validated user interactions

Content Library Size

In-house, science-backed library across all wellbeing pillars

Library tied to English content and generalist materials

Faster content updates, more reliable coaching

Localization

50+ languages, GDPR-grade, native cultural expertise

Lack of verified cultural nuances

Better resonance with local teams and higher engagement

Onboarding & Guidance

Personalized, AI-guided onboarding for each user journey

Onboarding via live support, less personalized at scale

Higher activation and retention via tailored experience

Data Privacy & Hosting

Fully GDPR-compliant, Swiss-based hosting and data flow

HIPAA/SOC2 compliant, unclear GDPR hosting specifics

Stronger data protection for European-based organizations

End-to-End Model

Protect, prevent, predict model for sustainable mental health

Coaching and therapy focused, lacks preventative layer

Long-term behavior change, not just crisis response

1:1 Clinical Access

Global network of certified psychologists across all time zones

App-based therapy, limited global consistency

Consistent clinical quality across all global regions

Multilingual AI Coaching

Kai supports 50+ languages with local linguistic QA

English-first AI, translation via API, not linguistically verified

High-quality support in local language, better adoption

Feature
Kyan Health
Unmind
What it means for you

How do Kyan Health and Unmind compare?

Feature
Kyan Health
Unmind
What it means for you

AI Content Quality

Built with psychologists, not reliant on generic AI outputs

Uses OpenAI base model with English-focused QA

Relevant, safe, and clinically validated user interactions

Content Library Size

In-house, science-backed library across all wellbeing pillars

Library tied to English content and generalist materials

Faster content updates, more reliable coaching

Localization

50+ languages, GDPR-grade, native cultural expertise

Lack of verified cultural nuances

Better resonance with local teams and higher engagement

Onboarding & Guidance

Personalized, AI-guided onboarding for each user journey

Onboarding via live support, less personalized at scale

Higher activation and retention via tailored experience

Data Privacy & Hosting

Fully GDPR-compliant, Swiss-based hosting and data flow

HIPAA/SOC2 compliant, unclear GDPR hosting specifics

Stronger data protection for European-based organizations

End-to-End Model

Protect, prevent, predict model for sustainable mental health

Coaching and therapy focused, lacks preventative layer

Long-term behavior change, not just crisis response

1:1 Clinical Access

Global network of certified psychologists across all time zones

App-based therapy, limited global consistency

Consistent clinical quality across all global regions

Multilingual AI Coaching

Kai supports 50+ languages with local linguistic QA

English-first AI, translation via API, not linguistically verified

High-quality support in local language, better adoption

How do Kyan Health and Unmind compare?

Compare Kyan Health with other EAPs

Not sure if Kyan Health is the right EAP choice for you? Explore our in-depth comparisons with other EAP platforms to find the best fit for your needs.

The EAP that lives in everyday moments of your employees

Leave reactive EAPs behind and protect your teams with proactive mental care. Not outdated, reactive EAPs.

PROFESSIONAL COUNSELLING

Connect your team with top-tier counsellors

Help your team navigate challenges and unlock personal and professional growth with licensed psychologists and coaches. Available in 50+ languages across 90+ specializations.

Kyan Health Counselling

AI-COMPANION, KAI

Power your wellbeing strategy with safe AI for mental care

KAI guides your people to the right self-care and human support in the Kyan Health platform, helping them stay mentally well and engaged. Fully GDPR, Zero Data Retention, and EU AI Act compliant.

EAP: EMERGENCY HELPLINE

Ensure help is there when it’s needed most

Kyan's AI & Natural Language Processing proactively detect signs of distress and connect employees to immediate help.

  • Automated crisis detection 
     

  • 24/7 on-call counsellors 
     

  • Qualified professionals ready to step in

Kyan Health EAP

Proven EAP impact, backed by real business outcomes

We chose Kyan for their unique end-to-end support of both organizational and individual needs.

Achim Braun, Chief Human Resources Officer

>50%

Improved staff commitment and participation

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27 pages

Get inspired by how thought leaders of employee wellbeing approach mental health through a strategic framework

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2.28 min

See what happens when mental health care becomes easy, accessible, and part of your daily routine.

More EAP resources

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> 10 hours material

How Kyan Health protects the human mind from the inside out

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2.41 min

Resolve team conflict with confidence using smart managerial support

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54 pages read

Read how to launch, lead and sustain scalable mental health support

  • Kyan Health is an advanced Employee Assistance Program (EAP) built for today’s workforce. Currently covering 3M+ lives, the advanced EAP is used by enterprise 𝘏𝘙, 𝘗𝘦𝘰𝘱𝘭𝘦 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴, and 𝘏𝘦𝘢𝘭𝘵𝘩, 𝘚𝘢𝘧𝘦𝘵𝘺, 𝘢𝘯𝘥 𝘌𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵 (𝘏𝘚𝘌) 𝘵𝘦𝘢𝘮𝘴 to provide high-quality employee support at a reasonable cost.
     

  • One unified EAP+ platform (app- and web-based) with everything your employees need to thrive at work and in life.

     

    Work-life services: Childcare, eldercare, legal guidance, financial support
    Therapy for mental health.
    Coaching for personal and professional areas.
    Emergency hotline.
    Evidence-based self-care resources: C
    ourses, exercises, and meditations
    24/7 guidance from KAI, Kyan’s AI-companion.

    An AI-driven command center designed for your organization to launch and manage Kyan Health with only one headcount. 

    Workshops, e-learnings, leadership, and AI-led training programs to cultivate a culture of trust, resilience, and wellbeing.

  • Kyan Health stands out by delivering guided, continuous support through one system, designed to scale without adding complexity or cost. What sets Kyan apart:

    1.) One intelligent entry point that guides employees to the right support from the start

    2.) Stepped care, so support adapts over time instead of stopping after a few sessions

    3.) An advanced EAP scope, covering mental health and life services in one experience.

    4.) Operational simplicity for HR, with the ability to launch and manage the EAP at scale—with only one headcount. 

    5.) Cost control at scale, avoiding the runaway costs common in modern point solutions.

  • Kyan Health partners with large enterprise organizations, typically with 5,000+ employees, operating across multiple industries and geographies worldwide.
    Today, we support over 3 million lives globally and work with hundreds of paying enterprise customers. Our partners include leading organizations such as On, Hitachi Energy, Stada, Kuoni Tumlare, and many more.

    To learn how companies like yours are using Kyan Health and the impact they’re seeing, explore our customer stories.

  • Traditional EAP solutions are built for short-term, reactive support. They’re hard to access, with phone lines and disconnected entry points that keep utilization low while mental health costs rise.

     

    They also follow one-size-fits-all pathways that don’t reflect the full range of mental and life challenges employees face. And while newer alternatives improve the experience, they do so at a premium – driving EAP costs up faster than impact, especially for large teams.

    That’s why Kyan Health rebuilt the EAP. 

    Kyan replaces the traditional model with a living EAP—one system that guides employees to the right support from the start and adapts care over time. In fact, Kyan Health achieves 10x higher utilization rates compared to traditional EAPs. 


    With Kyan:
    Employees access support through one simple entry point, the app—no phone trees or wait times. Care is guided and continuous, not limited to one-off sessions
    Mental health and life services (like childcare or eldercare) are connected, not fragmented. HR can launch and manage the entire EAP at scale, with one headcount.
     

  • Kyan Health is designed for every employee in your organization. From individual contributors and people managers to senior leadership and C-level executives, the advanced EAP supports mental wellbeing at every level.

    Our solution is fully inclusive and accessible, welcoming employees of all backgrounds, roles, genders, cultures, and nationalities. With support available in 50+ languages (and counting), Kyan Health makes help feel relevant, personal, and approachable wherever your team is located or however they prefer to engage.

  • Organizations use Kyan Health to turn employee support from a low-usage benefit into a system that actually gets used (and delivers measurable impact). 


    With Kyan, organizations typically see:
    Higher EAP engagement, as employees access the right support from the start.
    More consistent outcomes, through guided, continuous care rather than one-off sessions.
    Less reactive HR workload, with fewer recurring and escalated cases.
    Better cost control, by delivering the right level of care without over-spending.


    The result is a healthier workforce, and an EAP that supports both people and performance.

  • Below you can find a few ways Kyan Health ensures high quality and safe care:


    Clinician-led oversight: All care pathways are designed and reviewed under professional clinical governance.


    Verified provider network: All counsellors and coaches are licensed or certified and rigorously vetted before onboarding.


    Evidence-based care: Support is grounded in proven psychological frameworks and personalized to individual needs.


    Safe AI with human escalation: The AI companion operates with strict safety guardrails and escalates employees to human support or crisis resources when needed.


    Compliance & data security: Kyan Health meets GDPR and EU AI Act requirements and follows internationally recognized security and privacy standards.
    Scalable, consistent quality: The platform delivers the same high standard of care across regions, languages, and workforces.

  • Fully confidential by design. Kyan Health complies with EU GDPR-grade security standards, uses EU-based data servers, and ensures that no identifiable employee data is ever shared with employers.

  • Kyan Health is perfectly suitable for global and remote teams because it provides access to a full scope of EAP services and a rich library of self-care resources in 50+ languages. This ensures inclusive, culturally relevant support for distributed workforces worldwide.

  • Employers get an enterprise cockpit (Kyan Engage) to run the program globally with clear, decision-ready reporting.

    What you typically see:

    Adoption & usage: activations, MAU/WAU, feature usage (AI companion vs. human support), and trends over time.

    Care pathway visibility: how many cases are resolved via AI, how many escalate to counsellors, and service volumes by region/language.

    Experience & quality: satisfaction indicators (e.g., ratings/NPS-style feedback) and service performance signals that help you sustain engagement.

    Themes, not identities: aggregated topic patterns (what people struggle with) to inform prevention and leadership actions—without exposing individual employee data.

    Outcomes & ROI direction: reporting that focuses on proving outcomes (e.g., engagement and impact signals) rather than speculative “risk prediction,” aligned to enterprise expectations.

    Privacy note: reporting is designed to be safe and compliant, and shared at aggregate level so employers can act on insights without compromising confidentiality.

  • Rollout is built to be fast because launch is guided through Kyan’s platform and “custom launch” flow.


    Typical timelines employers use:


    Fast launch (pilot / single region): ~1–2 weeks
    Basic setup, comms pack, and go-live.


    Standard enterprise rollout: ~3–6 weeks
     Branding, multi-country comms, manager enablement, and program ops setup.


    Complex global rollout: ~6–10 weeks
     If you add SSO, deeper integrations, complex stakeholder approvals, or phased country launches.


    Kyan is designed for global delivery (broad country reach and strong localization), which reduces friction when scaling beyond HQ.

  • Kyan Health uses tiered pricing based on your workforce size, service scope, and goals. To see what this looks like for your organization, contact our team for a tailored quote here.

  • Yes.

     

    You can start with a pilot phase to evaluate how Kyan Health supports your employees and aligns with your organizational needs. This allows you to gather insights and understand the impact before scaling further. 

    If you’re interested in running a pilot, please get in touch here.

Frequently asked questions

Upgrade your EAP to performance infrastructure

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

H1: 96, 64, 46

H2: 72, 48, 36

H3: 54, 40, 32

P1: 20, 20, 18

H4: 32, 24, 24

H5: 24, 20, 20

P2: 16, 16, 16

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