top of page
logo3.jpg

EAPs compared

Kyan Health vs. OpenUp

Top employers choose Kyan Health over OpenUp for truly personalized, scalable care that drives long-term wellbeing impact.

img.png
ai.jpg
retail.png
office based.png

Trusted by leading enterprises

Why chose Kyan over OpenUp?

Kyan Health goes beyond access delivering clinically backed, localized mental care that global teams trust and actually use.

Truly personalized care

Kyan's AI is built by psychologists and behavioral engineers for personal support.

Risk prediction model

Kyan's risk prediction model links mental health factors directly to business impact.



End-to-end preventive model

Kyan protects, prevent and predicts risk to create lasting behavior change.

AI companion

Personalized AI support with ongoing guidance

Leverages AI in chat support next to crisis helpline & more

Ensured fully personalized AI guidance from end to end

Security & Compliance

Swiss-based; GDPR, ISO 27001, HIPAA-compliant

GDPR-compliant; hosted in EU; ISO 27001 certified

Privacy model under Swiss jurisdiction

Clinical Model

End-to-end care model plus AI risk prediction

Mental health check-ins, coaching, therapy & more

Complete health journey incl. risk prediction model

End-to-End Model

Protect, prevent, predict model for sustainable mental health

24/7 support via crisis hotline & more preventive tools

Long-term cultural change shaped by risk assessment

Onboarding

Parallel, global launch events across different timezones

Go live within 2 weeks. Sessions are available <48 hours

Strong momentum at aunch events

Support

Local support across regions & engagement blueprints   

Success manager to support onboarding & activation

Strong user adoption, activation and engagement

Reporting

Advanced dashboard includes anonymized risk reporting

Provides anonymized usage analytics, trends & more

Long-term impact assessment and cultural change

Cultural adoption

Focuses AI model on cultural nuances for impact 

Supports diverse languages incl. Japanese, Hindi, Arabic

Culturally attuned AI responses for meaningful impact

Feature
Kyan Health
OpenUp
What it means for you

How do Kyan and OpenUp compare?

Feature
Kyan Health
OpenUp
What it means for you

AI companion

Personalized AI support with ongoing guidance

Leverages AI in chat support next to crisis helpline & more

Ensured fully personalized AI guidance from end to end

Security & Compliance

Swiss-based; GDPR, ISO 27001, HIPAA-compliant

GDPR-compliant; hosted in EU; ISO 27001 certified

Privacy model under Swiss jurisdiction

Clinical Model

End-to-end care model plus AI risk prediction

Mental health check-ins, coaching, therapy & more

Complete health journey incl. risk prediction model

End-to-End Model

Protect, prevent, predict model for sustainable mental health

24/7 support via crisis hotline & more preventive tools

Long-term cultural change shaped by risk assessment

Onboarding

Parallel, global launch events across different timezones

Go live within 2 weeks. Sessions are available <48 hours

Strong momentum at aunch events

Support

Local support across regions & engagement blueprints   

Success manager to support onboarding & activation

Strong user adoption, activation and engagement

Reporting

Advanced dashboard includes anonymized risk reporting

Provides anonymized usage analytics, trends & more

Long-term impact assessment and cultural change

Cultural adoption

Focuses AI model on cultural nuances for impact 

Supports diverse languages incl. Japanese, Hindi, Arabic

Culturally attuned AI responses for meaningful impact

How do Kyan and OpenUp compare?

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Efficient to run. Built for real impact.

It’s time to move away from underused & overly costly programs. Kyan delivers a modern, GDPR-compliant EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.
 

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

How Kyan Health works

The "living" EAP, explained

Proven EAP impact, backed by real business outcomes

We chose Kyan for their unique end-to-end support of both organizational and individual needs.

Achim Braun, Chief Human Resources Officer

>50%

Improved staff commitment and participation

Hitachi Energy picture

Frequently asked questions

  • Traditional EAP solutions are built for short-term, reactive support. They’re hard to access, with phone lines and disconnected entry points that keep utilization low while mental health costs rise.

     

    They also follow one-size-fits-all pathways that don’t reflect the full range of mental and life challenges employees face. And while newer alternatives improve the experience, they do so at a premium – driving EAP costs up faster than impact, especially for large teams.

    That’s why Kyan Health rebuilt the EAP. 

    Kyan replaces the traditional model with a living EAP—one system that guides employees to the right support from the start and adapts care over time. In fact, Kyan Health achieves 10x higher utilization rates compared to traditional EAPs. 


    With Kyan:
    Employees access support through one simple entry point, the app—no phone trees or wait times. Care is guided and continuous, not limited to one-off sessions
    Mental health and life services (like childcare or eldercare) are connected, not fragmented. HR can launch and manage the entire EAP at scale, with one headcount.
     

  • Kyan Health stands out by delivering guided, continuous support through one system, designed to scale without adding complexity or cost. What sets Kyan apart:

    1.) One intelligent entry point that guides employees to the right support from the start

    2.) Stepped care, so support adapts over time instead of stopping after a few sessions

    3.) An advanced EAP scope, covering mental health and life services in one experience.

    4.) Operational simplicity for HR, with the ability to launch and manage the EAP at scale—with only one headcount. 

    5.) Cost control at scale, avoiding the runaway costs common in modern point solutions.

  • Below you can find a few ways Kyan Health ensures high quality and safe care:


    Clinician-led oversight: All care pathways are designed and reviewed under professional clinical governance.


    Verified provider network: All counsellors and coaches are licensed or certified and rigorously vetted before onboarding.


    Evidence-based care: Support is grounded in proven psychological frameworks and personalized to individual needs.


    Safe AI with human escalation: The AI companion operates with strict safety guardrails and escalates employees to human support or crisis resources when needed.


    Compliance & data security: Kyan Health meets GDPR and EU AI Act requirements and follows internationally recognized security and privacy standards.
    Scalable, consistent quality: The platform delivers the same high standard of care across regions, languages, and workforces.

  • Kyan Health uses tiered pricing based on your workforce size, service scope, and goals. To see what this looks like for your organization, contact our team for a tailored quote here.

  • Fully confidential by design. Kyan Health complies with EU GDPR-grade security standards, uses EU-based data servers, and ensures that no identifiable employee data is ever shared with employers.

EAP, done right.

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

Transforming mental health at 
Hilti logo
Kuoni logo
Hochland logo
Stada logo
Hitachi logo
Deutsche Börse Group logo

EAP, done right

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

bottom of page