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EAPs compared

Kyan Health vs HealthHero

Discover why leading global enterprises are replacing reactive EAP providers like HealthHero with Kyan Health’s digital, outcome driven EAP+ platform.

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Trusted by leading enterprises

Why chose Kyan Health over HealthHero?

Kyan Health is the EAP choice for guided journeys that help employees take the right next step without self-diagnosing or the long wait.

Tailored guidance, not choice overload

Kyan Health removes friction by guiding employees to the right support early—before issues escalate.

Clear direction, not local inconsistency

Kyan Health delivers one guided experience worldwide, ensuring equity, clarity, and consistency across regions.

Right guidance, grounded on science

Kyan Health uses clinically grounded, AI-guided journeys to reduce risk, streamline care, and protect capacity.

Employer confidence

Clear direction replaces “choice” as the value

Choice-first framing can dilute outcomes

Stronger business case tied to outcomes

Scalability of support

Journey logic scales without adding complexity

More options increase complexity at scale

Predictable performance as usage grows

Case efficiency

Keeps cases efficient through smart routing

Higher risk of misrouting and delays

Reduced time-to-care and avoidable escalations

Friction to access care

Guides employees without self-diagnosing

Employees self-diagnose and self-select

Lower drop-off; smoother care access

Global consistency

Same guided experience across locations and roles

Experience varies by local offering

Consistent support for multinational workforces

Guidance quality

AI-guided journeys, clinically reviewed content

More self-directed navigation

More confident decisions; fewer wrong turns

Choice overload

Removes choice overload with guided next steps

Relies on employees to pick options

Faster access to appropriate care

Employee experience

Personalised journeys that adapt as needs change

Menu-based support that requires choosing

Less overwhelm; higher engagement and follow-through

Feature
Kyan Health
HealthHero
What it means for you

How do Kyan Health and HealthHero compare?

Feature
Kyan Health
HealthHero
What it means for you

Employer confidence

Clear direction replaces “choice” as the value

Choice-first framing can dilute outcomes

Stronger business case tied to outcomes

Scalability of support

Journey logic scales without adding complexity

More options increase complexity at scale

Predictable performance as usage grows

Case efficiency

Keeps cases efficient through smart routing

Higher risk of misrouting and delays

Reduced time-to-care and avoidable escalations

Friction to access care

Guides employees without self-diagnosing

Employees self-diagnose and self-select

Lower drop-off; smoother care access

Global consistency

Same guided experience across locations and roles

Experience varies by local offering

Consistent support for multinational workforces

Guidance quality

AI-guided journeys, clinically reviewed content

More self-directed navigation

More confident decisions; fewer wrong turns

Choice overload

Removes choice overload with guided next steps

Relies on employees to pick options

Faster access to appropriate care

Employee experience

Personalised journeys that adapt as needs change

Menu-based support that requires choosing

Less overwhelm; higher engagement and follow-through

How do Kyan Health and HealthHero compare?

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Efficient to run. Built for real impact.

It’s time to move away from underused & overly costly programs. Kyan delivers a modern, GDPR-compliant EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.
 

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

How Kyan Health works

The "living" EAP, explained

Proven EAP impact, backed by real business outcomes

We chose Kyan for their unique end-to-end support of both organizational and individual needs.

Achim Braun, Chief Human Resources Officer

>50%

Improved staff commitment and participation

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Frequently asked questions

  • Traditional EAP solutions are built for short-term, reactive support. They’re hard to access, with phone lines and disconnected entry points that keep utilization low while mental health costs rise.

     

    They also follow one-size-fits-all pathways that don’t reflect the full range of mental and life challenges employees face. And while newer alternatives improve the experience, they do so at a premium – driving EAP costs up faster than impact, especially for large teams.

    That’s why Kyan Health rebuilt the EAP. 

    Kyan replaces the traditional model with a living EAP—one system that guides employees to the right support from the start and adapts care over time. In fact, Kyan Health achieves 10x higher utilization rates compared to traditional EAPs. 


    With Kyan:
    Employees access support through one simple entry point, the app—no phone trees or wait times. Care is guided and continuous, not limited to one-off sessions
    Mental health and life services (like childcare or eldercare) are connected, not fragmented. HR can launch and manage the entire EAP at scale, with one headcount.
     

  • Kyan Health stands out by delivering guided, continuous support through one system, designed to scale without adding complexity or cost. What sets Kyan apart:

    1.) One intelligent entry point that guides employees to the right support from the start

    2.) Stepped care, so support adapts over time instead of stopping after a few sessions

    3.) An advanced EAP scope, covering mental health and life services in one experience.

    4.) Operational simplicity for HR, with the ability to launch and manage the EAP at scale—with only one headcount. 

    5.) Cost control at scale, avoiding the runaway costs common in modern point solutions.

  • Below you can find a few ways Kyan Health ensures high quality and safe care:


    Clinician-led oversight: All care pathways are designed and reviewed under professional clinical governance.


    Verified provider network: All counsellors and coaches are licensed or certified and rigorously vetted before onboarding.


    Evidence-based care: Support is grounded in proven psychological frameworks and personalized to individual needs.


    Safe AI with human escalation: The AI companion operates with strict safety guardrails and escalates employees to human support or crisis resources when needed.


    Compliance & data security: Kyan Health meets GDPR and EU AI Act requirements and follows internationally recognized security and privacy standards.
    Scalable, consistent quality: The platform delivers the same high standard of care across regions, languages, and workforces.

  • Kyan Health uses tiered pricing based on your workforce size, service scope, and goals. To see what this looks like for your organization, contact our team for a tailored quote here.

  • Fully confidential by design. Kyan Health complies with EU GDPR-grade security standards, uses EU-based data servers, and ensures that no identifiable employee data is ever shared with employers.

EAP, done right.

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

Transforming mental health at 
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EAP, done right

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

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