top of page
logo3.jpg

EAPs compared

Kyan Health vs Health Assured

Discover why leading global enterprises are replacing reactive EAP providers like Health Assured with Kyan Health’s digital, outcome driven EAP+ platform.

img.png
ai.jpg
retail.png
office based.png

Trusted by leading enterprises

Why chose Kyan Health over Health assured?

Buyers turn to Kyan Health when engagement matters more than availability. Proactive guidance replaces crisis-only helplines, driving earlier support and higher uptake.

Global-first delivery, not a UK EAP stitched together with international partners

Kyan Health delivers consistency at scale—while Health Assured fragments care outside the UK through many providers.

Localized care at global scale, not one-size helplines.

Kyan delivers culturally relevant support in 50+ languages, driving earlier engagement across global populations.

Detect and predict risk early, not wait for helpline calls.

Kyan flags emerging burnout risks early, helping prevent escalation before employees reach crisis.

Manager enablement

In-product guidance and playbooks

Manager referrals only

Managers get help in the moment

Analytics & reporting

Risk-level, anonymised insights

Usage and volume reporting

Insight into what’s driving risk, not just activity

Critical incident support

Crisis detection + escalation pathways

Critical incident advice/support included

Stronger readiness when something serious happens

Core experience

AI-guided mental care + human escalation

24/7 counselling + portal/app access

A more continuous, guided experience vs “call when needed”

Localization

30+ languages, culturally reviewed

Limited language coverage

Higher uptake across global teams

Predictive insights

Flags emerging risk patterns

No predictive capability

You act before issues escalate

Preventive model

Protect, Prevent, Predict

Reactive EAP with some wellbeing tools

Earlier intervention reduces burnout and absence

AI-guided journeys

AI dynamically adapts support in real time

No AI-guided journeys, helpline-led

Employees are supported before crisis, not only when they call

Feature
Kyan Health
Health Assured
What it means for you

How do Kyan Health and Health Assured compare?

Feature
Kyan Health
Health Assured
What it means for you

Manager enablement

In-product guidance and playbooks

Manager referrals only

Managers get help in the moment

Analytics & reporting

Risk-level, anonymised insights

Usage and volume reporting

Insight into what’s driving risk, not just activity

Critical incident support

Crisis detection + escalation pathways

Critical incident advice/support included

Stronger readiness when something serious happens

Core experience

AI-guided mental care + human escalation

24/7 counselling + portal/app access

A more continuous, guided experience vs “call when needed”

Localization

30+ languages, culturally reviewed

Limited language coverage

Higher uptake across global teams

Predictive insights

Flags emerging risk patterns

No predictive capability

You act before issues escalate

Preventive model

Protect, Prevent, Predict

Reactive EAP with some wellbeing tools

Earlier intervention reduces burnout and absence

AI-guided journeys

AI dynamically adapts support in real time

No AI-guided journeys, helpline-led

Employees are supported before crisis, not only when they call

How do Kyan Health and Health Assured compare?

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Efficient to run. Built for real impact.

It’s time to move away from underused & overly costly programs. Kyan delivers a modern, GDPR-compliant EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.
 

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

How Kyan Health works

The "living" EAP, explained

Proven EAP impact, backed by real business outcomes

We chose Kyan for their unique end-to-end support of both organizational and individual needs.

Achim Braun, Chief Human Resources Officer

>50%

Improved staff commitment and participation

Hitachi Energy picture

Frequently asked questions

  • Traditional EAP solutions are built for short-term, reactive support. They’re hard to access, with phone lines and disconnected entry points that keep utilization low while mental health costs rise.

     

    They also follow one-size-fits-all pathways that don’t reflect the full range of mental and life challenges employees face. And while newer alternatives improve the experience, they do so at a premium – driving EAP costs up faster than impact, especially for large teams.

    That’s why Kyan Health rebuilt the EAP. 

    Kyan replaces the traditional model with a living EAP—one system that guides employees to the right support from the start and adapts care over time. In fact, Kyan Health achieves 10x higher utilization rates compared to traditional EAPs. 


    With Kyan:
    Employees access support through one simple entry point, the app—no phone trees or wait times. Care is guided and continuous, not limited to one-off sessions
    Mental health and life services (like childcare or eldercare) are connected, not fragmented. HR can launch and manage the entire EAP at scale, with one headcount.
     

  • Kyan Health stands out by delivering guided, continuous support through one system, designed to scale without adding complexity or cost. What sets Kyan apart:

    1.) One intelligent entry point that guides employees to the right support from the start

    2.) Stepped care, so support adapts over time instead of stopping after a few sessions

    3.) An advanced EAP scope, covering mental health and life services in one experience.

    4.) Operational simplicity for HR, with the ability to launch and manage the EAP at scale—with only one headcount. 

    5.) Cost control at scale, avoiding the runaway costs common in modern point solutions.

  • Below you can find a few ways Kyan Health ensures high quality and safe care:


    Clinician-led oversight: All care pathways are designed and reviewed under professional clinical governance.


    Verified provider network: All counsellors and coaches are licensed or certified and rigorously vetted before onboarding.


    Evidence-based care: Support is grounded in proven psychological frameworks and personalized to individual needs.


    Safe AI with human escalation: The AI companion operates with strict safety guardrails and escalates employees to human support or crisis resources when needed.


    Compliance & data security: Kyan Health meets GDPR and EU AI Act requirements and follows internationally recognized security and privacy standards.
    Scalable, consistent quality: The platform delivers the same high standard of care across regions, languages, and workforces.

  • Kyan Health uses tiered pricing based on your workforce size, service scope, and goals. To see what this looks like for your organization, contact our team for a tailored quote here.

  • Fully confidential by design. Kyan Health complies with EU GDPR-grade security standards, uses EU-based data servers, and ensures that no identifiable employee data is ever shared with employers.

EAP, done right.

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

Transforming mental health at 
Hilti logo
Kuoni logo
Hochland logo
Stada logo
Hitachi logo
Deutsche Börse Group logo

EAP, done right

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

bottom of page