Employee Assistance Program

A glossary of 30 EAP terms, from utilization rate to time-to-care, so HR and benefits buyers can compare providers using the same definitions.

Regulated employers need an EAP that can prove its data governance without creating a service employees avoid. What to check, and what to ask for.

How to evaluate a GDPR-compliant EAP: data residency, employer visibility, AI governance, and the documentation Procurement should ask for.

Global mental health support for a multinational workforce: how Kyan covers 200+ regions and still feels local to the employee in each one.

A step-by-step guide to switching EAP providers in 2026, from contract notice periods and continuity of care to data migration and re-onboarding.

The 12 questions every HR, HSE and procurement team should ask an EAP provider before signing in 2026, across clinical quality, cost, AI and privacy.

Traditional EAPs see 1-3% engagement. Modern EAPs reach up to 30%. Seven dimensions to compare when deciding whether your EAP is worth upgrading in 2026.

AI chatbots have already harmed people seeking mental health help. The questions every CHRO should ask before buying an AI mental health tool.

Most companies spot burnout after the damage is done. What the research says about detecting it earlier, from workload audits to manager training.

The average EAP gets 3% utilization. Why traditional EAPs underperform, why employees don’t use them, and what a modern EAP does differently.

Fully remote employees report burnout at 61%. Seven modern EAP providers built for distributed workforces in 2026, compared.

Find out the top EAP providers for the finance industry.

Six EAP providers compared for manufacturers in 2026. Coverage, shift access, languages, pricing, and fit for frontline and multi-site teams.

New AI safety laws in New York and California make the clinical boundary a procurement requirement. Five risks to check before deploying an AI companion.

Most EAP providers sound alike on paper. Nine leading providers and alternatives for global teams, and four questions to ask before signing.

Is your EAP stuck in the 1970s? How traditional EAPs and digital mental health platforms differ, and the procurement mistakes to avoid in 2026.

Few organisations see more than 3% of employees use their EAP. EAP 4.0, Kyan Health's Living EAP, adapts to every role and life moment to close that gap.

Two crises before 10am, no absence filed, back at her desk by 10:30. What effective EAP support looks like, and why the intervention point matters.

Most EAP life services go unused because access is built around friction. Learn the “life moment” model and how to improve utilisation with direct pathways.

Low EAP utilisation doesn’t show up on a line item. Model its impact across presenteeism, absence, extended leave and attrition, with conservative assumptions.

Traditional vs modern EAP providers in the UK: what virtual-first changes, from lower friction and earlier intervention to privacy-safe HR reporting.

Employees use an EAP when they believe it is confidential, not when a policy says so. A playbook covering privacy, AI, escalation and GDPR.

Compare modern EAP provider alternatives in the UK. See what to look for in access, utilisation, privacy, reporting and employee trust.

Selecting an EAP provider in the UK or EU? Use this 2026 employer guide to evaluate speed-to-support, privacy, SLAs, reporting, pricing and ROI.

New 2026 guidelines for global EAP reporting. Learn how to balance psychosocial risk assessments with privacy laws like GDPR, CCPA, and the EU AI Act.

Low EAP uptake is rarely about awareness. It is decision friction at the moment of need. Three design principles that lift uptake, and how to measure it.

How EAP utilization rate is calculated, what benchmarks mean, and the two metrics, continuation and time-to-first-support, that show if your EAP works.