top of page
logo3.jpg

EAPs compared

Kyan Health vs Care First

Discover why leading global enterprises are replacing reactive EAP providers like Care First with Kyan Health’s digital, outcome driven EAP+ platform.

img.png
ai.jpg
retail.png
office based.png

Trusted by leading enterprises

Why chose Kyan Health over Care First?

Forward-thinking organisations move to Kyan Health as legacy EAPs fall short. A digital-first, intuitive experience increases relevance and trust.

Future-ready AI experience

Kyan Health's AI learns continuously, adapts to employee signals and context, evolving support without EAP program redesigns.

Global coverage with best UX

Kyan Health delivers one intuitive, high-quality experience globally, not fragmented tools that vary by country.

Always-on preventive care

Kyan Health offers always-available preventive care, supporting employees early and reducing downstream disruption.

Trust and relevance

Ongoing journeys build trust over time

Low relevance can reduce repeat usage

Stronger employee confidence and retention

Scalability

Journeys scale engagement without added overhead

Scale depends on service capacity

Predictable engagement as adoption grows

Personalisation

Personalised micro-steps tailored to daily needs

One-size support paths

More relevant care; better follow-through

Preventive care

Always-on guidance with proactive check-ins

Episodic, issue-triggered support

Fewer escalations; earlier intervention

Global coverage

Localised, accessible experience across regions

Global coverage with legacy delivery limitations

Consistent experience for multinational teams

Accessibility

Digital-first access, easy entry from anywhere

Access often routed through legacy processes

Faster support with less friction

Model modernity

Future-ready, digital-first support model

Traditional EAP model with older delivery patterns

Better fit for modern workforce expectations

Employee experience

Intuitive digital journeys drive relevance and trust

Legacy EAP experience feels transactional

Higher engagement and sustained usage

Feature
Kyan Health
Care First
What it means for you

How do Kyan Health and Care First compare?

Feature
Kyan Health
Care First
What it means for you

Trust and relevance

Ongoing journeys build trust over time

Low relevance can reduce repeat usage

Stronger employee confidence and retention

Scalability

Journeys scale engagement without added overhead

Scale depends on service capacity

Predictable engagement as adoption grows

Personalisation

Personalised micro-steps tailored to daily needs

One-size support paths

More relevant care; better follow-through

Preventive care

Always-on guidance with proactive check-ins

Episodic, issue-triggered support

Fewer escalations; earlier intervention

Global coverage

Localised, accessible experience across regions

Global coverage with legacy delivery limitations

Consistent experience for multinational teams

Accessibility

Digital-first access, easy entry from anywhere

Access often routed through legacy processes

Faster support with less friction

Model modernity

Future-ready, digital-first support model

Traditional EAP model with older delivery patterns

Better fit for modern workforce expectations

Employee experience

Intuitive digital journeys drive relevance and trust

Legacy EAP experience feels transactional

Higher engagement and sustained usage

How do Kyan Health and Care First compare?

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Efficient to run. Built for real impact.

It’s time to move away from underused & overly costly programs. Kyan delivers a modern, GDPR-compliant EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

One app, complete coverage.

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

One app, complete coverage.
 

Therapy, coaching, work-life services, self-care resources, and AI-guidance all live in one intuitive app. Easy for employees to access and for your enterprise to manage, with support in over 50 languages.

Right support, from day one.

Kyan’s AI-enhanced system directs each employee to the right support and adapts care as needs change over time. The result? Employees use the program, and support matches real needs.

Efficient to run. Built for real impact.

It’s time to move away from underused and overly costly programs. Kyan delivers a modern EAP with the tools to drive real outcomes – efficient to run and priced to make sense for your organization.

How Kyan Health works

The "living" EAP, explained

Proven EAP impact, backed by real business outcomes

We chose Kyan for their unique end-to-end support of both organizational and individual needs.

Achim Braun, Chief Human Resources Officer

>50%

Improved staff commitment and participation

Hitachi Energy picture

Frequently asked questions

  • Traditional EAP solutions are built for short-term, reactive support. They’re hard to access, with phone lines and disconnected entry points that keep utilization low while mental health costs rise.

     

    They also follow one-size-fits-all pathways that don’t reflect the full range of mental and life challenges employees face. And while newer alternatives improve the experience, they do so at a premium – driving EAP costs up faster than impact, especially for large teams.

    That’s why Kyan Health rebuilt the EAP. 

    Kyan replaces the traditional model with a living EAP—one system that guides employees to the right support from the start and adapts care over time. In fact, Kyan Health achieves 10x higher utilization rates compared to traditional EAPs. 


    With Kyan:
    Employees access support through one simple entry point, the app—no phone trees or wait times. Care is guided and continuous, not limited to one-off sessions
    Mental health and life services (like childcare or eldercare) are connected, not fragmented. HR can launch and manage the entire EAP at scale, with one headcount.
     

  • Kyan Health stands out by delivering guided, continuous support through one system, designed to scale without adding complexity or cost. What sets Kyan apart:

    1.) One intelligent entry point that guides employees to the right support from the start

    2.) Stepped care, so support adapts over time instead of stopping after a few sessions

    3.) An advanced EAP scope, covering mental health and life services in one experience.

    4.) Operational simplicity for HR, with the ability to launch and manage the EAP at scale—with only one headcount. 

    5.) Cost control at scale, avoiding the runaway costs common in modern point solutions.

  • Below you can find a few ways Kyan Health ensures high quality and safe care:


    Clinician-led oversight: All care pathways are designed and reviewed under professional clinical governance.


    Verified provider network: All counsellors and coaches are licensed or certified and rigorously vetted before onboarding.


    Evidence-based care: Support is grounded in proven psychological frameworks and personalized to individual needs.


    Safe AI with human escalation: The AI companion operates with strict safety guardrails and escalates employees to human support or crisis resources when needed.


    Compliance & data security: Kyan Health meets GDPR and EU AI Act requirements and follows internationally recognized security and privacy standards.
    Scalable, consistent quality: The platform delivers the same high standard of care across regions, languages, and workforces.

  • Kyan Health uses tiered pricing based on your workforce size, service scope, and goals. To see what this looks like for your organization, contact our team for a tailored quote here.

  • Fully confidential by design. Kyan Health complies with EU GDPR-grade security standards, uses EU-based data servers, and ensures that no identifiable employee data is ever shared with employers.

EAP, done right.

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

Transforming mental health at 
Hilti logo
Kuoni logo
Hochland logo
Stada logo
Hitachi logo
Deutsche Börse Group logo

EAP, done right

Empower every worker in every life moment by running the high-usage EAP that lowers total cost of care and maximizes impact.

bottom of page